Digital Implementations

Restaurant technology consulting that streamlines operations, powers digital growth, and elevates guest experience.

Toasted Consulting helps restaurants implement, optimize, and manage online ordering systems that drive growth and improve guest convenience. Our team supports every step—from onboarding and setup to menu builds, configuration, and project management—so your digital channels run seamlessly. If you’re short on time, resources, or technical expertise, we act as an extension of your team, handling programming, maintenance, and troubleshooting for your current system. And if you’re exploring a new platform, we can design a detailed RFP and guide you through selecting the best online ordering provider for your restaurant. With Toasted Consulting, your restaurant’s digital ordering goals become reality.

Creating custom-tailored solutions for your brand

With our flexible support model, we focus on what your brand actually needs. No more paying for resources you don’t use or relying on vendor ‘support’ that doesn’t deliver. We act as an extension of your team—customizing solutions, filling the gaps, and making your operations run smoother so you can focus on running the restaurant.

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how we support
POS Implementations

At Toasted Consulting, we know your restaurant’s point of sale (POS) is more than just a cash register—it’s the central hub of your business. From order processing and payments to inventory, reporting, and integrations, your POS drives every critical operation. That’s why choosing, implementing, or upgrading a POS system is one of the most important decisions a restaurant can make.Our team specializes in guiding restaurants through every step of POS implementation. We handle vendor evaluations, RFPs, and contract negotiations to ensure you select the right system. Once chosen, we manage system configuration, menu builds, data migration, and staff training—removing the headaches that often come with transitions. Beyond setup, we focus on seamless integrations with your existing tech stack, including online ordering, delivery platforms, loyalty programs, and analytics tools.With Toasted Consulting, you get more than just technical support—you gain a strategic partner who helps minimize downtime, avoid costly mistakes, and set your brand up for long-term success. We make sure your POS is not just installed, but fully optimized to scale with your restaurant’s growth.”

Online Ordering Implementations

Implementing online ordering—or shifting from third-party to first-party solutions—requires more than just time management. It takes deep knowledge of restaurant technology and how each platform connects with your POS, loyalty, and delivery systems. At Toasted Consulting, we bring hands-on expertise with industry-leading platforms like Toast, Olo, and Paytronix Order & Delivery to help restaurants launch online ordering the right way.From onboarding and system setup to menu builds, data cleanup, and third-party integrations, we manage the full process so your team can stay focused on operations. We coordinate pilot locations, troubleshoot rollout challenges, and ensure your online ordering works seamlessly across all channels. Success starts with a well-structured menu and an organized database, and our team designs both with operational efficiency and guest experience in mind.Toasted Consulting acts as an extension of your brand—project managing every detail, holding providers accountable, and ensuring your online ordering launch is smooth, scalable, and ready to grow with your restaurant.

Loyalty Program Implementations

Our team of loyalty experts brings years of hands-on experience designing and managing restaurant rewards programs that actually drive repeat visits and higher guest spend. We work with you to craft a program built around your brand’s specific goals—then guide you through every step of launch. From strategy and campaign design to offer setup, QA testing, and vendor platform optimization, we make sure your loyalty program is not only set up correctly but fully leveraged for maximum impact. With our proven track record, you’ll avoid common pitfalls and launch a program that delivers measurable results from day one.

Database/Menu Builds

With years of experience rebuilding complex restaurant databases and menus, our team takes the heavy lifting off your plate so yours can stay focused on day-to-day operations. We know the ins and outs of POS and SaaS platforms, and we’ve successfully streamlined menu structures, pricing, and reporting for single-unit operators and multi-location brands alike. By letting us handle the rebuild, you avoid costly mistakes, speed up implementation, and ensure your systems are optimized to support growth.

SaaS & Product Integration

Whether it’s geofencing integrations, app launches, voice AI, or emerging technologies, we’ve guided countless restaurant brands through complex implementations. Our team coordinates with every vendor and stakeholder to manage testing, validation, and launch—ensuring integrations run smoothly and on schedule. With years of experience navigating multi-system rollouts, we know how to avoid pitfalls, hold partners accountable, and get your technology live without disruption to your operations.

Franchise Onboarding

We work side by side with franchise groups and independent operators to make digital implementation simple and stress-free. From completing required paperwork and compliance documents to providing hands-on staff training, we ensure every step is covered. With years of experience guiding restaurants through technology rollouts, we streamline the process so your team can adopt new systems with confidence and minimal disruption.

What Makes Us Different?

What sets us apart is the way we work alongside your team—not just as consultants, but as true partners in your growth. We take the time to understand your brand’s unique challenges, pain points, and goals, then design solutions that deliver real results.

Acting as an extension of your IT and marketing teams, we bring years of hands-on restaurant technology and digital marketing experience to every project. The result: faster execution, smarter integrations, and strategies built to scale with your brand.

Reach out today and let’s start a conversation.

Our clients say it best…

“Toasted Consulting proved to be not only consultants, but true extensions of our core team…

“Partnering with Toasted Consulting has been instrumental in Krak Boba’s growth and expansion. thir team helped us manage our Toast build and onboarding across multiple locations, set the foundation for franchising, and built a loyalty program that keeps our guests coming back. Beyond that, they developed marketing strategies tailored to our brand and supported every step of our tech stack implementations. Their expertise and guidance have been a huge part of our success.”

Ben Pham
Co-founder and COO

“When you work with Toasted Consulting, you’re not hiring a vendor — you’re gaining a partner fully invested in your success...

“Toasted Consulting has been a tremendous partner for Knee Deep Brewing. Their team built our menus in Toast to streamline reporting, designed and launched our loyalty program, and managed the entire project with Appfront from start to finish. Their expertise gave us a stronger tech foundation, more efficient operations, and a loyalty program that truly connects with our guests.”

Andrew Moore
VP, Operations and Marketing

“Toasted Consulting delivered the expertise and strategy our brand needed to scale with confidence...

"Toasted Consulting helped us tackle one of our biggest operational challenges: managing a consistent and scalable menu across 30+ locations. They rebuilt our menu structure using Toast’s Master Menu Management and Multilocation tools, making it easier to roll out updates, track performance, and maintain brand consistency. What used to take days now takes minutes—and our kitchen teams finally feel aligned across the board. Their expertise saved us time, reduced errors, and gave us the flexibility to grow without chaos."

Kevin Bastedo
Director of Operations

“Their value as a partner cannot be understated…

"We brought Toasted Consulting in to help optimize our existing Toast setup, but they delivered so much more. They helped us integrate third-party tools like DoorDash and GrubHub, restructured our loyalty program, and launched email marketing campaigns that actually brought guests back in. Our digital operations and guest engagement have improved dramatically—they knows the Toast ecosystem inside and out."

Desiree Foumia
Owner/Director of Operations

“Working with Toasted Consulting is one of the smartest decisions you can make for your business growth...

“Toasted Consulting came in and completely transformed the way we manage our restaurant. They rebuilt our Toast menu from the ground up and integrated it seamlessly with Craftable, giving us better reporting, recipe management, and inventory control. The difference has been night and day — our operations are more efficient, our team has better tools, and we finally have the insights we need to scale the business.”

Andrew Kim
Director of Operations

“Toasted Consulting positioned us to scale…

“Toasted Consulting has been an invaluable partner for Prince Street Pizza. Their team helped us completely reengineer our menu in Toast, making it scalable and efficient for our rapid growth. Their expertise not only streamlined our operations but also positioned us to expand with confidence. They truly understand how to align technology with growth.”

Sid Jones
Director of Operations

Partnering with Toasted Consulting is hands down the best investment you can make in your company…

“Toasted Consulting has been an incredible partner for Earth Bowl Superfoods. From building and optimizing our Toast system to creating marketing strategies that connect with our community, their team made the process smooth and impactful. We’ve seen measurable growth in sales and guest engagement, and we know we wouldn’t be where we are today without their support.”

Haitham Hammad
Owner

“During our Olo implementation project…

"Working with the Toasted Consulting was a game changer for our restaurant group. They didn't just help us set up Toast—they helped us optimize it. From building a scalable master menu across multiple locations to integrating our inventory with xtraCHEF and syncing third-party delivery tools, they made the entire process seamless. Their deep understanding of the Toast ecosystem, combined with his marketing and loyalty expertise, helped us unlock value we didn’t even know was possible. We now run more efficiently, market more effectively, and serve our guests better—all thanks to their guidance."

Ramy El Guindy
COO, Houston's Hot Chicken

Toasted Consulting brought ideas and suggestions tailored for our system and product…

Toasted Consulting and their team are pros when it comes to connecting, scheduling and executing media coverage for small businesses. Coverage, like television appearances, often make me uncomfortable, but I feel 100% at ease when this team is coordinating. They are cordial, precise and prepared. They never need to be pushed because they will be the ones pushing your business forward.

Joey Grassia
Co-founder

Interested in seeing how we can transform your brand?

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